Pre-Information Form

This form has been prepared to inform the BUYER before a distance contract is concluded, in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

1. Seller and Buyer

SELLER: SOCIFLY SOFTWARE LTD. — Güner Türkmen Street, No:5, Köşklüçiftlik, Nicosia / Turkish Republic of Northern Cyprus — Phone: +90 (850) 241 1 444 — E-mail: [email protected]
BUYER: Taken from membership details at the time of order

2. Main Characteristics and Price of the Service

∘ Service: WApifly WhatsApp messaging software service. A software service that lets the BUYER connect their own WhatsApp account to a web panel and API to send and receive messages; it is not Meta’s official WhatsApp Business API. Package contents are listed at www.wapifly.com/plans.
∘ Term: The duration of the selected package. If auto-renewal is enabled and the balance is sufficient, the same package is renewed at expiry; the BUYER can disable auto-renewal in the panel.
∘ Price: The total amount shown on the payment page. Package prices are set in US Dollars and converted to Turkish Lira at the Central Bank of the Republic of Turkey banknote selling rate at the time of order; the total amount shown on the payment page is the final amount payable by the BUYER.
∘ Payment: Bank transfer or balance loaded in advance to the account.
∘ Performance (delivery): The service is performed electronically; there is no physical delivery. With balance payment the service is assigned to the BUYER’s control panel immediately; with bank transfer as soon as possible after the payment reaches the SELLER’s account. To use the service, the BUYER must connect their WhatsApp number by QR code (“Activation”).
∘ Technical requirements: An active WhatsApp account, an internet connection and an up-to-date web browser.

3. Right of Withdrawal

∘ Before Activation: A BUYER who is a consumer may withdraw within 14 (fourteen) days of purchase without giving any reason and without penalty, provided that the service has not been activated (the QR code has not been scanned and no messages have been sent).
∘ After Activation: Once the service has been activated with the BUYER’s approval and performance has begun electronically, the right of withdrawal cannot be exercised, in accordance with Article 15/1-ğ and 15/1-h of the Distance Contracts Regulation. The BUYER acknowledges that by activating the service they lose the right of withdrawal.
∘ Balance loaded to the account but not used for a package purchase may be refunded upon request within 14 days of loading (bank transfer fees are borne by the BUYER).
∘ The right of withdrawal does not apply to commercial (merchant) buyers.
∘ Notice of withdrawal: The right of withdrawal is exercised by written notice from the registered e-mail address to [email protected] within the period. The SELLER refunds the payment to the bank account from which it was made within 14 (fourteen) days of receiving the notice.

4. Term and Termination

The contract is valid for the term of the purchased package. The BUYER may disable auto-renewal in the control panel at any time; the service then ends at expiry.

5. Complaints and Remedies

Complaints and requests can be sent to [email protected] or +90 (850) 241 1 444. A BUYER who is a consumer may apply to the Consumer Arbitration Committee at their place of residence or where the transaction took place, within the monetary limits announced annually by the Turkish Ministry of Trade, and to the Consumer Courts for disputes above these limits.

The information in this form was presented to the BUYER before the order was confirmed. See the Distance Sales Agreement for the detailed terms.

Version: 2.7 — Date: 01.11.2026